Policies

Epiphany Massage strives to bring you excellence in every service we offer.  Our policies ensure your safety and ours! Thank you for your cooperation!

  • Hours of operation are Monday- Saturday 10 a.m. to 8 p.m
  • Use of any mind altering substance is a contraindication and massage cannot be performed
  • Please make arrangements or put away pets prior to arrival of therapist. We would hate to step on your little or big guys!
  • Sexual misconduct will result in immediate termination of session and client will be liable for payment of the scheduled appointment and any treatment rendered
  • Safety is our priority, so we ask that you please inform the Massage Therapist of any medical conditions prior to receiving treatment
  • Epiphany Massage Therapists do not diagnose or treat any medical ailments. Please contact your private physician, chiropractor, or other health professional if you have any ailments.  If you do not have one, we know a couple of great professionals we can refer you to!
  • All travel and mobile massage sessions will be charged an additional $15 for transportation and set up fees
  • We accept Visa, Mastercard and cash only. No personal checks please. Payment is expected at the time the service is rendered
  • 24 hour advance notice is required upon cancellation of appointment.  If you are unable to give 24 hour notice,  or do not show, you will be charged for the full session of your appointment. This amount must be paid prior to next scheduled appointment. Emergency cancellations are determined at therapist's discretion
  • If you arrive late your session may be shortened in order to accommodate other clients that follow. You will be responsible for charge of  full session, so it's important to be on time! Perhaps a little early to discuss any concerns you might have with your therapist
  • All clients must go through a screening process. Once again, safety is our number one policy!
  • Epiphany Therapists have the right to refuse service to anyone. This information must be disclosed to you, the client
  • Our clients have the right of refusal for any service
  • If you are feeling ill, we ask that you wait until after you have recovered to schedule an appointment with Epiphany Massage
  • Client information is strictly confidential. Personal and professional boundaries are respected at all times
  • Our therapist do not accept gifts. Tips, however, are greatly appreciated!
  • All of our Massage professionals follow a strict Code of Ethics and comply with HIPAA regulations
  • All therapists are insured and certified
  • Epiphany Massage will return calls within 24-48 business hours.
  • Schedule A Massage:

    (619) 333-6358